Customer Support

As a service to our clients, viaOne product support is available via e-mail at the following Please include your phone number along with a description of your needs in the body of your e-mail.

Sedgwick Support is also available by phone from 7:00 a.m. - 9:00 p.m. Central Standard Time and by pager from 9:00 pm - 7:00 a.m. CST.

Please feel free to call us at the following numbers and times:

Sedgwick Support - Available from 7:00 a.m. - 9:00 p.m. CST

Toll-free Number (866) 647-7610

Local Number (901) 415-7800

After hours by pager from 9:00p.m. - 7:00 a.m. CST

Pager Number (800) 203-0290